Industrial Technology Transformation
CASE STUDY
INDUSTRIAL TECHNOLOGY

From Legacy to Digital Leader

How we modernized a 70+ year metal distributor with a high-performance, mobile-responsive platform — combining operational expertise with a clean, modern customer experience.

PROJECT OVERVIEW

INDUSTRY

Metal Distribution / Industrial

YEAR

2024

SERVICES

Custom Software Development

STACK

Next.js · .NET · AWS · Stripe

THE CHALLENGE

A 70-year legacy held back by legacy tech.

Founded in 1948, this full-line metal distributor built its reputation on one promise: get the metal in customers' hands quickly. Their philosophy was never about the metal — it was always about the people.

But by 2024, their digital presence was actively undermining that promise. A legacy website with 8+ second load times, zero mobile support, and manual workflows was eroding the very trust they'd spent decades building.

We're not in the metal business — we're in the people business. Get the metal in their hands quickly.

— Neil, Owner & CEO

8.4s
Page Load Time
78%
Mobile Bounce Rate

No Mobile Responsiveness

65% of traffic was mobile, yet the site was completely unoptimized — causing broken layouts, unreadable text, and sky-high bounce rates on every device.

Poor User Navigation

Complex and outdated site structure made it impossible for customers to find products, specifications, or service requests quickly.

No Educational Resources

No integrated content to help customers understand metal grades, applications, or specs — driving excessive inbound support calls.

Inefficient Service Workflows

Manual, disconnected quote and order processes created fulfillment bottlenecks and communication delays across the operation.

THE SOLUTION

A Platform Built for Excellence

We designed and developed a high-performance, mobile-responsive web platform that addresses every challenge while positioning the client for future growth.

Mobile-First Responsive Design

Complete mobile optimization ensuring seamless experience across all devices. Touch-friendly, fast, and intuitive on every screen size.

Intuitive Navigation System

Redesigned information architecture with clear, logical navigation paths, smart product discovery, and breadcrumb navigation.

Interactive Educational Hub

Comprehensive resource center with searchable product guides, metal specifications, and video tutorials to reduce support load.

Streamlined Service Workflows

Automated online quote requests, real-time service tracking, and automated notifications — eliminating manual bottlenecks entirely.

ASPECTBEFOREAFTER
Mobile ExperienceNot responsive
Fully optimized
Page Load Speed8.4 seconds
< 1.2 seconds
NavigationComplex & confusing
Intuitive & clear
Educational ContentScattered PDFs
Interactive hub
Service RequestsManual process
Streamlined workflow
THE EXECUTION

Built on Modern Technology

A deliberate, scalable stack chosen to serve the next decade of growth — not just solve today's problems.

Front-End

Modern UI/UX Development

Next.jsTailwind CSS

Back-End

Robust Server Architecture

.NETREST APISQL

Integrations

Secure Payment Processing

Stripe

Cloud Infrastructure

Scalable & Reliable Hosting

AWS
01

Discovery & Planning

Comprehensive analysis of existing systems, user journeys, and business requirements to build a detailed project roadmap.

02

Design & Development

Iterative design with regular client feedback, then agile development using modern technologies and best practices.

03

Testing & Launch

Rigorous cross-device and browser testing, followed by smooth data migration and a supported go-live.

THE RESULTS

Measurable Impact

The transformation delivered clear, quantifiable improvements across every key performance indicator — validating the investment in modern technology.

85%
User Satisfaction
150%
Mobile Traffic Growth
40%
Faster Fulfillment
25%
Annual Revenue Growth
METRICBEFOREAFTER
Mobile Traffic35%65%
Conversion Rate2.1%4.8%
Page Load Speed8.2s1.8s
Customer Satisfaction3.2/54.7/5
Support Tickets450/mo180/mo

READY TO MODERNIZE YOUR LEGACY PLATFORM?

Transform traditional industries with code

The partnership between our customer and Golabs demonstrates how custom software solutions can transform even the most traditional industries. Decades of operational expertise paired with cutting-edge technology — the next era of growth starts here.